Multi-Unit Floor Supervisor

3 days ago


New York, New York, United States Grayson Hotel Full time

About Us

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The Grayson Hotel in New York City is seeking a highly skilled Restaurant Operations Manager to join our dynamic team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of HARTA, BAR HARTA WINE TERRACE, and BAR CIMA, ensuring that we continue to provide exceptional dining experiences to our guests.

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Job Summary:

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This is an exciting opportunity for a seasoned restaurant manager to lead our team and drive sales growth while maintaining high levels of customer satisfaction.

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Responsibilities:

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  • Manage daily operations of multiple restaurant units, ensuring seamless execution of opening and closing procedures.
  • Maintain compliance with health and safety regulations, food quality standards, and Company policies.
  • Lead recruitment, training, and management of restaurant staff, emphasizing teamwork and excellent customer service.
  • Develop and implement strategies to improve efficiency, productivity, and employee engagement.
  • Monitor and control expenses, achieving budgetary goals without compromising quality.
  • Provide exceptional guest service, resolving complaints and concerns promptly and professionally.
  • Prepare and submit regular reports, analyzing business trends and making recommendations for improvement.

Requirements:

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  • Proven experience as a restaurant manager, preferably in a multi-unit setting.
  • Strong knowledge of POS systems, timekeeping/scheduling software, and food safety regulations.
  • Excellent leadership and communication skills, with a focus on building strong relationships with staff and guests.
  • Financial management skills, with a track record of controlling expenses and achieving budgetary goals.
  • Ambitious and driven individual with a passion for delivering exceptional results.

Compensation Package:

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The estimated annual salary for this position is $85,000-$110,000, depending on experience.



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