Chocolate Store Supervisor Position

4 days ago


New York, New York, United States Leap Full time

About the Job:

Sales Supervisor - Godiva

We are looking for a talented Sales Supervisor to join our team at Leap in New York City. As a Sales Supervisor, you will be responsible for leading a team of sales professionals to achieve sales goals and deliver exceptional customer experiences.

The ideal candidate will have experience in managing teams, driving sales growth, and maintaining high standards of customer service. You will be responsible for executing action plans with the Store Leader to drive sales and client engagement, ensuring store standards are maintained, and supporting activations and new store openings as needed.

Responsibilities:

  • Drive sales goals through Key Performance Indicators: Conversion, Average Order Value (AOV) and Units Per Transaction (UPT)
  • Clienteling: Client Outreach, Networking NPS (net promoter score)
  • Ability to accomplish tasks + meet deadlines effectively

Requirements:

  • 1+ years of direct and/or indirect management experience
  • 2+ years of customer service and/or retail experience; background in similar category preferred
  • Must be at least 18+ years of age
  • Maintain an active floor presence, including standing and walking for extended periods of time
  • Comfortability using a ladder and lifting a maximum of 50lbs

About Us:

Leap is a platform that launches and operates insight-driven retail stores for modern/emerging brands. We offer a range of benefits, including employee discount, bonus eligibility, 401K, accrued PTO, medical, dental & vision benefits, and an employee assistance program.

Salary: $21/hr - $23/hr



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