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Program Director
2 months ago
We are seeking a highly skilled and experienced Program Manager to join our team at Monte Nido & Affiliates, LLC.
Job Summary:The Program Manager will be responsible for overseeing the daily operations of our treatment center, ensuring that all programs and services are delivered in accordance with our mission and values. This includes supervising administrative services, personnel management, and interdepartmental coordination.
Key Responsibilities:- Facilitate communication with clients and families
- Responsible for recording daily attendance and census into Salesforce by 9am local time and coordinating with Billing on all authorizations
- Establish, maintain, and distribute all policies & procedures in conjunction with the Compliance Director
- Manage Incident Reports and associated documentation in conjunction with the Clinical Director
- Assist in chart management to ensure charts contain all required completed documents with signatures included
- Attend and participate in all required staff meetings and management meetings, and aid in the facilitation of those meetings where needed
- Responsible for day-of admissions including creating client chart, coordination with Admissions, ensuring client room is ready, inputting client data into computer systems, orienting client and family to program, and reviewing all consents with client
- Facilitate tours with potential clients, outpatient providers and visiting professionals
- Ensure all admission and discharge surveys are provided to the clients and completed
- Supports the milieu, supports at the table, transportation, and provides any additional coverage, as required
- Responsible for discharge documents are completed and ensuring the client leaves with all belongings
- Supervise administrative office operations, including purchasing administrative and building supplies
- Complete credit card reconciliation and uploading of receipts by end of each month
- Review all mail and send accounting and checks mailed to the program
- Send invoices to accounting for payment for any contractors
- Create all client binders and parent information packets
- Update CFO on new hires who need to be added to the facility car insurance
- Bachelors Degree
- Experience in working in a day treatment, residential or hospital setting and/or experience in a office manager role
- CPR certification required, or within 90 days of hire
We offer a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance coverage, retirement, company-paid life insurance, AD&D, and short-term disability, employee assistance program, flexible spending account, health savings account, paid time off, professional development, and many more.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
