Customer Support Technical Specialist

2 months ago


Pewaukee, Wisconsin, United States Generac Holdings, Inc. Full time

Company: Generac Power Systems

Position: Customer Experience Technical Advocate

Employment Type: Full Time

Shift: 1st

At Generac, we harness our collective energy to foster a culture of excellence and respect. We are committed to empowering our employees while driving success in our operations.

Key Responsibilities:

  • Provide exceptional technical support to customers, ensuring their needs are met with professionalism.
  • Collaborate with various departments to enhance customer satisfaction and resolve issues efficiently.
  • Utilize technical knowledge to assist customers in understanding product features and benefits.

Qualifications:

  • Experience in customer service or technical support roles.
  • Strong communication skills, both verbal and written.
  • Ability to work effectively in a team-oriented environment.

Join us in delivering outstanding customer experiences while supporting the growth and development of our team members.



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