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Information Technology Specialist

2 months ago

Tulsa, Oklahoma, United States LDF Support Group, Inc. Full time
Exciting Opportunity with LDF Support Group, Inc.

Are you passionate about technology and eager to excel in an environment that values Trust, Respect, Understanding, and Enthusiasm (TRUE)? At LDF Support Group, we embody these principles as the foundation of our vibrant culture. We invite you to become a vital member of our team as an IT Specialist. Here, you will showcase your technical expertise while thriving in a workplace that values integrity, diverse perspectives, and innovative thinking.

At LDF, our commitment to doing the right thing for our employees, clients, and communities is paramount. We prioritize community engagement and believe in teamwork to support one another. Our employees often describe their colleagues as a family, reflecting the strong relationships we cultivate.

LDF is a dynamic and rapidly expanding organization that markets, sells, and distributes a wide array of beverages, including beer, wine, spirits, and non-alcoholic options. Founded in 1983 by Larry D. Fleming, we have consistently grown as a leading wholesale distributor in our industry.

Our diverse culture fosters appreciation among employees, inspiring us to achieve our objectives and contribute to the company's success. Now is an excellent time to consider a career with LDF. We provide a comprehensive benefits package, including tuition reimbursement and a 401k retirement plan. Additionally, we offer a remarkable selection of craft, import, and domestic beer brands and are recognized as a premier distributor of several renowned beverage brands.

At LDF Support Group, we strive to create an energetic atmosphere where every team member feels valued and motivated to succeed. If you are ready to leverage your IT skills in an environment that champions teamwork and integrity, we encourage you to explore this opportunity.

Position Overview:

The IT Specialist will be instrumental in maintaining and enhancing our IT systems and infrastructure, ensuring seamless business operations. Collaborating closely with the IT team and various departments, the IT Specialist will provide technical support, troubleshoot issues, implement solutions, and uphold the security and integrity of our IT systems.

Key Responsibilities:
  • Deliver technical assistance to end-users, promptly resolving hardware and software challenges.
  • Install, configure, and sustain hardware and software components, including computers, printers, servers, and networking devices.
  • Monitor and optimize the performance of IT systems, proactively identifying and addressing potential issues.
  • Assist in managing all audiovisual and meeting room technology setups.
  • Collaborate with internal teams to evaluate IT needs and propose solutions to enhance efficiency and productivity.
  • Stay informed about emerging technologies and industry trends, recommending improvements as necessary.
  • Support the planning and execution of IT projects, including system upgrades, migrations, and deployments.
  • Conduct training sessions for end-users on IT tools and systems, promoting best practices for effective utilization.
  • Maintain thorough documentation of IT processes, procedures, configurations, and troubleshooting guides.
  • Perform additional duties as assigned.
Work Environment:

This role operates within a professional office setting, active warehouse, and distribution center.

Physical Demands:

The physical requirements outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While fulfilling the responsibilities of this role, the employee is regularly required to communicate effectively. The employee frequently stands, walks, and utilizes their arms and hands. They must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. This individual may occasionally climb ladders, hang items, and service areas that require crawling or kneeling. Specific vision abilities required for this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work:

This full-time position operates Monday through Friday, with a routine work schedule that may include occasional after-hours or weekend commitments. The position may require being on call during nights, weekends, and holidays.

Travel:

Occasional travel may be necessary.

Qualifications:

A Bachelor's degree in Computer Science, Information Technology, or a related field, along with proven experience in a similar role, is required. Strong technical skills in IT support, networking, and systems administration are essential.

Knowledge of networking protocols, hardware, and technologies (TCP/IP, DNS, DHCP, VPN, routers, switches) is necessary. Familiarity with cloud platforms is a plus.

Excellent problem-solving abilities, with the capacity to analyze complex issues and implement effective solutions, are required.

Strong communication, customer service, and interpersonal skills are essential for collaborative teamwork.

Proficiency in operating systems (Windows), productivity suites (Microsoft Office, G Suite), and troubleshooting tools is expected. Knowledge of beverage distribution software is preferred.

Ability to align with the LDF Mission, Philosophies, and Values of the organization is crucial.

A valid Driver's License and reliable transportation are required.

*Please note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

We are a drug-free workplace and an equal opportunity employer.