Data Analyst Support Specialist
4 hours ago
Job Title: Support Analyst - Data
Job Summary:
We are seeking a highly skilled Support Analyst - Data to join our team at Diverse Lynx LLC. The successful candidate will provide L2 application production support, execute on predefined and routine tasks, and provide incident management services to restore normal service operations.
Key Responsibilities:
- Provide L2 application production support
- Execute on predefined and routine tasks
- Provide incident management services
- Conduct analysis, troubleshooting, and resolving incidents
- Status Communication for users and key stakeholders
- Final Resolution Messaging for Senior Leadership
- Coordination with other teams to troubleshoot and resolve issues
- Maintaining Service Level Agreements with business partners
Requirements:
- 8 years of experience in Data Warehouse, ETL
- Experience in Informatica or DataStage or Teradata
- Experience in writing complex SQL queries
- Experience in scheduling & Monitoring batch job using scheduler Tools (Preferred: TIDAL)
- Experience in Production support handling Incident Management & Problem Management
- Experience in Troubleshooting and Root cause Analysis
- Experience in Application Monitoring and Batch job monitoring
- Good experience on Status reporting
- Strong analytical & communication skill
Additional Information:
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. We promote and support a diverse workforce across all levels in the company.
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