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IT Support Specialist
2 months ago
Emerald Resource Group is seeking a skilled IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and assistance to employees with their computer hardware and software. You will also assist the IT Manager with various projects and tasks as assigned.
Key Responsibilities:
Administration of Windows Server 2012 and above
Experience with Office 365 suite of products
Experience administering Exchange on-prem or Exchange Online
Experience with accounting software preferred (CCH products ideal)
Understanding of network fundamentals (TCP/IT stack, subnets, DNS, DHCP, VLANS, etc.)
Familiarity with cloud concepts (Azure preferred)
Experience troubleshooting/administering remote desktop services (or Azure Virtual Desktop)
Customer Service skills are required
Requirements:
Associate's or Bachelor's degree in IT, Computer Science, or similar preferred
1+ years of experience in a help desk setting
1+ years of experience of server administration
One or more of the following certifications are highly valued:
CCENT/CCNA
MCSA/MCSA
A+ (plus another certification)
Network +
AZ-900
Powershell experience is a plus
Why Choose Emerald Resource Group?
We are a leading IT recruiting agency with over 25 years of experience. We believe that the key to a company's success is its people, and our mission is to match exceptional candidates with exceptional companies. We work with a diverse range of clients from startups to Fortune 500 companies, offering more and better opportunities for you to take your career to the next level.
