Empathetic Support Specialist
3 days ago
Job Overview
">We are seeking a highly skilled and compassionate Empathetic Support Specialist to join our team at the Young Women's Christian Association. As an Empathetic Support Specialist, you will play a vital role in providing crucial support to women in crisis, working collaboratively with community partners to ensure seamless communication and continuity of care.
">About the Role
">This is a full-time onsite position offering a competitive salary of $18 per hour plus benefits. The successful candidate will possess strong interpersonal skills, emotional regulation in high-stress scenarios, and the ability to operate effectively both autonomously and collaboratively within a team.
">Key Responsibilities
">The Empathetic Support Specialist will be responsible for:
">- Providing empathetic support to women in crisis, utilizing mental health disorder training to identify various conditions
- Collaborating with community partners to provide timely stabilization for guests, addressing psychiatric or medical needs
- Completing detailed electronic shift reports at the end of each shift to ensure seamless communication and continuity of care
Required Skills and Qualifications
">To excel in this role, candidates must possess:
">- Training on mental health disorders and how they present
- Strong interpersonal skills and ability to regulate self in difficult and high crisis situations
- Ability to work independently and within a team
- Prior experience working in homeless systems
- Knowledge and awareness of trauma and trauma-informed care facilities
- Works well with all cultures and backgrounds non-judgmental
- Kind, patient, understanding while being firm and positive with the delivery of services
- Must be able to handle stressful situations
About Us
">The Young Women's Christian Association is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.
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