Restaurant Supervisor

1 week ago


Fargo, North Dakota, United States Aparium Hotel Group Full time
Restaurant Supervisor Job Description

About the Role

The Restaurant Supervisor is a key member of our F&B team, responsible for leading the Restaurant, Bar, and In-Room Dining Service team to deliver exceptional guest experiences. This role requires a strong leader who can motivate and inspire their team to provide outstanding service, while maintaining high standards of quality and efficiency.

Key Responsibilities

• Uphold and model the company's principles of People, Place, and Character, ensuring the team adheres to these values

• Assist in recruitment, training, scheduling, supervising, coaching, and motivation of the F&B team to create an environment that nurtures ideas and develops future talent

• Ensure timely set-up of the dining room and adhere to F&B standards and guest requests through active communication with the F&B Department

• Work with the F&B team to effectively communicate all requests and maintain a strong guest and VIP relationship

• Assist in managing inventory, control breakage/loss reduction of china, glass, and silver related to restaurant services

• Inspect and oversee the cleanliness and maintenance of all restaurant space, public areas, and service areas

Requirements

• Minimum of five (5) years' experience in restaurant service, with at least two (2) years' experience in a leadership role

• Proficient in Word, Excel, and other applicable computer systems

• Baseline-level knowledge or ability to obtain in reservations systems such as Opentable and Tock, as well as POS systems such as Micros, Silverware, and Lightspeed

• Baseline-level knowledge or ability to obtain in reporting and inventory management tools such as Avero, Beverager, and Accubar

• Thorough understanding of all food and beverage items offered, including ingredients, methods of preparation, and proper service

• Baseline knowledge of wines and spirits

What We Offer

Aparium Hotel Group is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We offer a comprehensive array of valuable benefits to protect your health, your family, and your way of life. All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision, and supplemental insurances.

We are an equal opportunity employer and do not discriminate based on disability, veteran status, or on any other basis protected under federal, state, or local laws. The hotel and company are a smoke-free, drug-free facility.
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