Cloud Infrastructure Specialist
2 weeks ago
We are seeking a talented Cloud Infrastructure Specialist to join our dynamic team at Innovative Data Solutions, Inc., a company dedicated to engineering and supporting critical IT frameworks for the US Government Intelligence, Defense, and Homeland Security sectors.
As a Cloud Infrastructure Specialist, you will be instrumental in enhancing and sustaining our cloud systems to deliver effective and economical solutions for our clients, with a strong emphasis on operational excellence and superior customer service. This role necessitates a TS/SCI clearance and eligibility for a CI polygraph.
Key Responsibilities:
- Proactively oversee and optimize cloud systems for maximum availability and performance.
- Address customer inquiries with exceptional technical support and service.
- Collaborate with engineering teams to facilitate application utilization in a complex enterprise cloud setting.
- Monitor applications to detect and resolve performance challenges.
- Thoroughly document application support processes.
- Expertise in AWS cloud services.
- Strong analytical and problem-solving skills.
- Experience in customer-oriented technical support.
- Proficiency in Linux distributions such as RedHat and CentOS.
- Familiarity with DevOps methodologies and Agile/Scrum practices.
- Excellent communication and teamwork abilities.
- Experience managing RedHat OpenShift clusters.
- Understanding of cloud APIs and AWS/CLI interactions.
- Familiarity with virtualization technologies like VMWare.
- Bachelor's Degree in Computer Science or a related discipline.
- Over 10 years of experience in IT.
- Possess a TS/SCI clearance with CI polygraph.
- AWS Certified Cloud Practitioner.
- RedHat Certified OpenShift Administrator.
Compensation and Benefits:
- Competitive salary above the market average.
- 401K plan with company matching and referral bonuses.
- Comprehensive company-paid benefits including medical, vision, dental, and more.
- A minimum of 180 hours of PTO annually, with additional time at manager's discretion.
- Generous maternity/paternity leave and holidays.
- A supportive work environment accommodating personal schedules.
- Company-sponsored training and certifications.
- Support for professional development, including book reimbursement and training expense coverage.
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