Customer Service Representative
5 days ago
We are seeking a dedicated and empathetic team member who is committed to providing outstanding customer service. If you are a motivated and sales-focused individual, we encourage you to apply. We offer internal growth opportunities for driven candidates who are eager to advance their careers.
Key Responsibilities
- Establish and maintain strong customer relationships through regular follow-ups and communication.
- Provide prompt, accurate, and friendly customer service, addressing inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-centric approach to educate clients about insurance options and promote the development of our business.
- Dedication to delivering exceptional customer service.
- Ability to effectively relate to customers, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and collaborate with our agency team.
- Proactive problem-solving skills to ensure seamless customer experiences.
- Competitive hourly pay plus commission/bonus opportunities.
- Potential for career advancement within our agency.
- Paid time off (vacation and personal/sick days).
- Comprehensive health benefits.
- Valuable career-building experience.
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