Cloud Infrastructure Architect

2 weeks ago

Elkridge, Maryland, United States Microsoft Corporation Full time

Are you enthusiastic about Cloud Technologies? Do you enjoy tackling challenges and enhancing the quality of Microsoft’s offerings? If you are driven by customer satisfaction and possess a growth-oriented mindset, this position may be ideal for you. Microsoft Corporation is in search of a Cloud Infrastructure Architect - Exchange/0365. In this capacity, you will collaborate with clients and partners to design, implement, manage, and refine extensive and intricate enterprise environments. Your role will also encompass ensuring customer satisfaction, facilitating deployment, promoting adoption, and providing support for enterprise Microsoft solutions.

At Microsoft, our mission is to empower every individual and organization globally to achieve more. Our culture is rooted in fostering a growth mindset, inspiring excellence, and motivating teams and leaders to deliver their best every day. This growth mindset encourages us to engage deeply and understand what matters most to our clients, creating the foundational knowledge that allows us to prioritize customer-centric decisions in all our endeavors. Through this approach, we develop transformative innovations that affect billions of lives worldwide. You can play a pivotal role in helping us fulfill our mission.

The Microsoft Federal division was created to meet the specific mission, legal, and regulatory requirements of the United States Government (USG). Microsoft Federal is dedicated to ensuring that its resources, including qualified, experienced, and certified personnel, are available to address the evolving needs of the USG. In this regard, Microsoft embraces a flexible approach in recruiting, hiring, and assigning personnel within the Microsoft Federal organization, allowing them to serve in various capacities throughout their careers.

Key Responsibilities

As a Cloud Infrastructure Architect - Exchange/0365, you will serve as a crucial technical resource for clients, primarily focusing on delivering proactive services such as educational workshops, conducting assessments, and offering customized guidance. Strong troubleshooting abilities are essential, as this role will involve collaborating with Microsoft Premier Support to accelerate incident resolution. You will engage in both short-term and long-term client projects.

In your role as a vital customer-facing technical resource, you will provide a blend of tailored proactive services and reactive support that encompasses the planning, migration, and operation of Office 365, ultimately driving successful customer adoption and satisfaction.

We are looking for a Cloud Infrastructure Architect who specializes in Office 365 (Exchange) or Microsoft Exchange On-Premises implementations. You will partner with business decision-makers and IT teams to comprehend their business needs and address them using Microsoft technologies.

Other Requirements

  • Exemplify our culture and values.

Qualifications

Required/Minimum Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field AND 4+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
  • OR equivalent experience.
  • 3 or more years of experience with Exchange Server 2007, Exchange Server 2010, Exchange Server 2013, Exchange Server 2016, or Exchange Online in a support or consulting capacity.

Additional Requirements

The ideal candidate must possess an active U.S. Government Top Secret/SCI Security Clearance. Meeting Microsoft, customer, and/or government security screening requirements is essential for this role. Failure to maintain or obtain the necessary clearance and/or customer screening requirements may lead to employment consequences.

Clearance Verification: This position necessitates successful verification of the stated security clearance to comply with federal government customer requirements.

Citizenship Verification: This position requires verification of U.S. citizenship due to legal restrictions. Specifically, this role supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions as required by applicable law.

Compensation: The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year, with variations applicable to specific work locations.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances.

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