Client Relationship Manager-Banking

5 days ago


Jersey City, New Jersey, United States Cognizant North America Full time
Job Summary

We are seeking a highly skilled Client Relationship Manager to join our team at Cognizant North America. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients in the banking and financial services industry.

Key Responsibilities
  • Build trusted relationships with client stakeholders
  • Understand the client environment, issues, and priorities
  • Work with clients to define their problems and co-create solutions
  • Drive RFPs / proactive bids with regards to renewals, extensions, and expansion
  • Track of BFS industry trends relevant to client business and bring forth proactive ideas and solutions
  • Serve as the day-to-day point of contact for the clients
  • Responsible for backlog growth including renewals and extensions of current engagements
  • Lead the onsite project teams and ensure they understand the client environment
Requirements
  • Minimum 10 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within BFS vertical.
  • Experience managing Client P&L of $15 + Million dollars including reporting and metric assessment for the account
  • Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite
  • Ability to interface at all levels of an organization
  • Excellent oral and written communication skills and executive presentation and persuasion skills are required
  • Bachelor's degree
  • Preferred Experience: MS or MBA degree
Why Join Our Team

Cognizant North America offers a dynamic and collaborative work environment, with a strong focus on innovation and excellence. As a Client Relationship Manager, you will have the opportunity to work with a diverse team of business professionals, and contribute to the growth and success of our clients in the banking and financial services industry.



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