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Housing Coordinator

2 months ago

New York, New York, United States Women In Need, Inc. Full time
Job Title: Housing Coordinator

At Women In Need, Inc., we are seeking a highly motivated and experienced Housing Coordinator to join our team. The successful candidate will be responsible for supporting the permanent housing search for families living in our shelter.

Key Responsibilities:
  • Coordinate all housing services activities to ensure successful placement of families in permanent housing.
  • Cultivate and develop relationships with brokers and landlords to provide families with access to current information and housing resources.
  • Maintain an active roster of real estate brokers and landlords.
  • Communicate with brokers and landlords to ensure potential housing meets our requirements for client readiness.
  • Coordinate and facilitate housing workshops to address clients' issues and needs.
  • Provide information and resources to families during the various phases of the housing search.
  • Coordinate and facilitate group meetings with new families to discuss existing subsidies and review responsibilities.
  • Arrange apartment viewings and interviews with landlords.
  • Escort clients to apartment viewings and other appointments related to self-sufficiency.
  • Track all referrals and provide follow-up to clients and feedback to sources and housing leads.
  • Collaborate with Case Managers and clients to develop permanent housing strategies.
  • Collaborate with Case Managers in advocating for eligible families to obtain Supportive Housing.
  • Maintain updated case notes in the Client Assistance and Rehousing Enterprise System (CARES).
  • Ensure copies of housing documentation are maintained in the case file.
  • Prepare all mandated reporting as required by Win and funding agency.
Requirements:
  • Bachelor's degree in Social Work or a related field required.
  • Minimum of two (2) years of experience working within the New York City housing market.
  • Must have knowledge of housing subsidies and supportive housing programs.
  • Must have the ability to network and build strong collaborative relationships with brokers and landlords.
  • Familiarity with entitlement systems and procedures.
  • Must be familiar with strength-based case management, Motivational Interviewing, Trauma-Informed Care, family-centered case management, and boundary setting.
  • Experience working with at-risk, homelessness families.
  • Must be detail-oriented and demonstrate an ability to multitask and respond to deadlines.
  • Must have excellent organizational, written, and verbal communication skills.
  • Ability to work effectively in a team environment.
  • Computer skills and knowledge of CARES a plus.
  • Bilingual – English/Spanish a plus.
Core Competencies:
  • Leadership: Set an example by following Win policies and procedures.
  • Facilitating Change: Deliver high-quality results consistently.
  • Managing Performance: Interact respectfully with clients and co-workers.
  • Applying and Developing Expertise: Work with the manager to develop and meet challenging but achievable goals.
  • Communicating and Collaborating: Value the full spectrum of diversity and inclusion.