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Client Success Advocate
2 months ago
At Voxeet, we empower developers to seamlessly integrate video communication features into their applications. As the digital landscape evolves, we are at the forefront of a significant shift, with projections indicating that a substantial portion of internet traffic will be video-based.
Your Role at Voxeet
As a Client Success Advocate, you will leverage your technical expertise and business insight to support and guide our clients.
Your primary responsibility will be to cultivate and enhance relationships with clients, starting from the initial proof-of-concept phase through to full implementation.
On a daily basis, you will gain a deep understanding of our clients' requirements and challenges, advising them on how Voxeet's Developer platform can facilitate their growth and success.
Additionally, you will present technical solutions and designs to potential clients, ensuring that our offerings align with their objectives in terms of performance and functionality.
Who You Are
You possess a solid technical foundation and a desire to expand your knowledge of our technologies.
You are enthusiastic about educating our clients on the benefits of our products.
You have a keen interest in audio and video technologies, or you are motivated to quickly learn about our innovations.
Requirements
- A broad understanding of various programming languages (experience with coding bootcamps such as "Le Wagon" or "App Academy" is a plus).
- A proven track record in a customer-facing role, preferably through internships.
- Familiarity with running commands like "npm install" and using development environments such as Xcode or Android Studio.
- Exceptional written and verbal communication skills, enabling effective collaboration with both executives and technical teams.
Why Join Voxeet?
The role offers:
- A dynamic and rapidly growing startup environment.
- Technical challenges that allow you to apply your technical and business skills.
- A customer-facing position that bridges the gap between our engineers and our clients' technical teams.
- The chance to work with innovative technologies, including WebRTC, and to contribute to groundbreaking advancements such as our proprietary 3D immersive sound technology.
