Shift Leader

1 month ago


MD United States Dunkin' Full time
Job Title: Shift Leader

As a valued member of our Dunkin' Donuts team, we are committed to supporting your growth and success. We seek a motivated and enthusiastic Shift Leader to join our team, who will be responsible for coaching and guiding our Crew Members to deliver exceptional guest experiences.

Key Responsibilities:
  • Provide exceptional guest satisfaction, service speed, and product quality
  • Lead by example, demonstrating a passion for results and a commitment to excellence
  • Anticipate and understand guests' needs, exceeding their expectations
  • Work collaboratively with the team to achieve operational goals and objectives
  • Meet safety and sanitation standards, ensuring a clean and welcoming environment for our guests
Requirements:
  • Previous experience working in a cafe or quick service restaurant is preferred
  • Ability to work well in a fast-paced, high-energy environment
  • Strong communication and leadership skills
  • Passion for delivering exceptional results and exceeding guest expectations
About Us:

Dunkin' Donuts is a leading baked goods and coffee chain, serving over 3 million customers daily. Our locally owned and operated franchise is committed to providing a welcoming and inclusive environment for our guests and team members alike.


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