Shift Leader

4 days ago


MD United States Taco Bell Full time

Job Summary

The Shift Leader is a key role in ensuring the smooth operation of our restaurant. As a Shift Leader, you will be responsible for maintaining high standards of customer service, product quality, and speed of service. You will also be responsible for conducting daily inventory, completing shift-to-shift food safety audits, and setting up daily control sheets. Additionally, you will review facility and equipment readiness, monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards. In the absence of management, you will be responsible for food and supplies deliveries and restaurant opening and closing.

Key Responsibilities

Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.

Conduct periodic food safety audits and provide ongoing coaching and feedback to crew on customer service, product quality, and speed of service.

Share with the Management team day-to-day responsibility for cash procedures such as bank deposits, making change, opening/closing safe, and verifying drawers.

Conduct daily inventory, complete shift-to-shift food safety audit, and set up daily control sheets.

Review facility and equipment readiness, monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.

Monitor speed with service (SWS) performance and resolve bottlenecks to achieve SWS goals.

Benefits

30 hours a week are entitled to enroll in medical, dental, and 401k benefits.

32 hours a week are entitled to PTO.

36 hours a week are entitled to short-term disability.

Period bonus potential up to $1.00 per hour for every hour worked.


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