Healthcare Customer Service Representative
14 hours ago
Insight Global is a leading provider of staffing solutions to the healthcare industry, seeking a dedicated and compassionate Customer Service Representative to join our team in Oklahoma City, OK.
The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to provide exceptional patient care. This role requires cross-training on customer service phone operations and tele-sitting virtual patient monitoring systems.
As a Customer Service Representative, you will be responsible for answering phones, routing calls to the appropriate recipient, overseeing virtual tele-sitting systems, handling sensitive cases, and ensuring great attendance and punctuality.
This is a 9-month contract-to-hire opportunity with a competitive hourly rate of $20.00. The successful candidate will also enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401(k) retirement account access with employer matching.
We are an equal opportunities employer and welcome applications from candidates who share our values of compassion, empathy, and commitment to delivering exceptional patient care.
Key qualifications include:
- Customer service experience
- Strong communication skills
- Ability to work weekends and holidays when needed
- Ability to pass a background check/drug test (even w/ medical marijuana card)
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