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IT Network Asset Manager

2 months ago

San Francisco, California, United States University of California San Francisco Full time
Job Summary

The IT Network Asset Manager will be accountable for managing network refresh and field services projects, ensuring the successful delivery of technical services and maintenance services across the University of California San Francisco (UCSF). This role will involve coordinating with customers and lead technicians to ensure successful execution or response to customer follow-up, ensure compliance with service level agreements (SLAs), and maintain strong relationships with both internal and external stakeholders.

Key Responsibilities:

  • Coordinate with customers and lead technicians to ensure successful execution or response to customer follow-up
  • Ensure compliance with service level agreements (SLAs)
  • Maintain strong relationships with both internal and external stakeholders
  • Coordinate with third parties and customers in the execution of the network refresh strategy and plans
  • Play a crucial role in ensuring prompt and efficient resolution of technical issues, budget projections, and asset life cycle management
  • Partner with Network Leadership and Network Architects to develop hardware roadmaps and IT facilities maintenance support plans and strategies
  • Foster a collaborative culture to improve audits, maintain service quality, and foster positive relationships with stakeholders and partners

Requirements:

  • Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff
  • Establishes departmental goals and objectives, functions with autonomy
  • Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives
  • Ensures subordinate supervisors and professionals adhere to defined internal controls
  • Manages systems and procedures to protect departmental assets

Additional Information:

This role involves the operation of the campus, medical center, and Office of the President.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $140,000 - $213,200 (Annual Rate).