Information Systems Training Specialist

3 weeks ago


Arlington, Virginia, United States JCTM Full time
Unlock Your Potential as an Information Systems Training Specialist

At JCTM, we're on a mission to empower government IT personnel with the skills they need to succeed in today's fast-paced digital world. As an Information Systems Training Specialist, you'll play a critical role in designing, developing, and implementing training programs that enhance the capabilities of our support staff.

Key Responsibilities:
  • Design and deliver IT-related training programs through classroom instruction, workshops, and seminars.
  • Coordinate domestic and international training schedules, working closely with remote support teams and management.
  • Develop engaging course materials, including storyboards, simulations, and knowledge assessments.
  • Maintain and update training documentation to ensure accuracy and compliance with 508 accessibility standards.
  • Support learners through various communication channels, including online portals, emails, and direct messages.
  • Assist in developing computer images, custom scripts, and other technical resources for classroom environments.
  • Prepare detailed reports and track training metrics to meet program objectives.
  • Provide feedback to the Training Manager and Contractor Program Manager on continuous improvement areas.
What We Offer:
  • State-of-the-art technology, including multimedia development tools like Adobe Captivate and Articulate.
  • Hands-on experience with webinar software such as MS Teams, Zoom, and Webex, as well as productivity tools like Microsoft 365.
  • Opportunities to collaborate with a dynamic team of IT professionals, enhancing your knowledge of instructional systems design, multimedia development, and agile methodologies.
  • Room to grow and take on more responsibilities, influencing the strategic direction of our training programs.
Requirements:
  • SECRET Clearance
  • High School Diploma
  • 5+ years of experience in IT, with a strong background in technical training.
  • Excellent communication skills, both written and verbal.
  • Knowledge of instructional systems design and hands-on experience with multimedia development tools.
  • Familiarity with Microsoft 365 productivity tools and webinar software.
  • Experience with agile development methodologies (preferred).

We're an Equal Opportunity Employer that empowers our people to fearlessly drive internal and external change while supporting the safety and security of our great nation.



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