Human Resources Specialist

5 days ago

New Castle, Delaware, United States New Castle County Government Full time
Job Summary

We are seeking a highly skilled and experienced Human Resources Specialist to join our team at New Castle County Government. The successful candidate will be responsible for performing a variety of administrative and professional tasks in all areas of human resources administration.

Key Responsibilities
  • Conduct research, surveys, and statistical analysis in areas such as test development and administration, contract administration, classification, compensation, negotiations, and other human resources matters.
  • Draft and/or revise policies, procedures, examinations, class specifications, contract language, and legislation for County Council.
  • Perform varied administrative tasks to ensure consistent application of all policies and procedures.
  • Confer with subject matter experts to develop written, computerized, oral, and performance examinations.
  • Conduct recruitment and applicant screening activities, administer examinations, and compile eligible lists.
  • Coordinate and conduct selection interviews.
  • Conduct classification reviews to determine the proper classification of positions, prepare necessary reports, and make recommendations for changes when necessary.
  • Prepare reports and records concerning recruitment activities, applicant screening results, and testing processes.
  • Investigate, research, and analyze problems, complaints, and grievances.
  • Coordinate the processing of performance evaluations, review performance evaluations, and assist managers with questions and problems related to same.
  • Research, evaluate, and coordinate with individuals to be utilized as subject matter experts for examinations, training consultants, management witnesses for hearings, and other areas where resources are needed.
  • Assist the management negotiating team by compiling, analyzing, and providing statistical and technical information and may participate as a member of the negotiating team.
  • Research and respond to inquiries concerning interpretation of labor contract provisions, County Code provisions, policies, and regulations.
  • Plan, organize, schedule, and conduct County-wide programs and training sessions relating to human resources activities.
  • Coordinate with other departments on the implementation of human resources policies, procedures, and programs.
  • Monitor and evaluate the effectiveness of human resources procedures, policies, and programs and make recommendations for changes needed.
  • Coordinate activities relating to the human resource information system (HRIS), updating of the classification plan and pay plans, and maintenance of the employee database.
  • Coordinate activities relating to benefits administration.
  • Prepare necessary reports and correspondence in accordance with policies and procedures.
  • Attend hearings and provide testimony as required.
  • Act as liaison with other departments, governmental units, private agencies, and various citizen groups in matters pertaining to assigned responsibilities.
  • Promote an ongoing attitude of dedication to excellent customer service and ensure that internal and external customers are provided with the highest quality of service.
Requirements
  • Thorough knowledge of the principles and practices of public human resources administration, including the areas of staffing, recruitment and testing, classification, compensation, employee training and development, payroll and HRIS administration, employee and labor relations, and benefits and pension administration, including legal policies and regulations relating to the above areas.
  • Good knowledge of the New Castle County Code pertaining to human resources administration.
  • Good knowledge of the principles of governmental organization and administration.
  • Good knowledge of interviewing methods and techniques.
  • Some knowledge of basic statistical principles.
  • Ability to comprehend, interpret, and apply a wide variety of regulations, policies, and procedures and to perform a wide variety of interrelated functions.
  • Ability to communicate courteously and effectively, both verbally and in writing.
  • Ability to establish and maintain effective working relationships with general managers, government officials, union officials, agencies, organizations, employees, job applicants, and the general public and to promote an attitude of dedication to excellent customer service.
  • Ability to make effective presentations before groups.
  • Demonstrated ability to utilize current spreadsheet, word processing, and presentation software.
  • Ability to draw valid conclusions.
  • Tact and courtesy.
  • Thoroughness and dependability.
Minimum Qualifications
  • At least three (3) years of experience in performing general human resources functions defined as staffing, recruitment and testing, classification, compensation, employee training and development, payroll and HRIS administration, employee and labor relations, and/or benefits and pension administration, at least one (1) year of which must have been at the professional level.
  • Possession of a Bachelor's Degree from an accredited college or university with major course work in human resources management, public administration, business administration, or a related field.
Additional Requirements
  • Ability to pass a Class III County physical examination and background check.

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