Membership Services Representative

1 day ago


Tacoma, Washington, United States Costco Full time

Job Summary

We are seeking a highly skilled and customer-focused Membership Clerk to join our team at Costco. As a key member of our team, you will be responsible for providing exceptional customer service, processing member sign-ups, renewals, and added cards, and assisting members with merchandise returns and exchanges.

Salary and Benefits Package

The estimated annual salary for this position is between $55,000 and $75,000, depending on location and experience. Our comprehensive benefits package includes paid time off, health insurance, retirement savings plan, and more.

Key Responsibilities

  • Process member sign-ups, renewals, and added cards
  • Provide exceptional customer service, answering questions and resolving issues
  • Assist members with merchandise returns and exchanges
  • Issue replacement and temporary cards, keys, and credit applications
  • Meet with current and prospective members to promote membership sales and warehouse events

Requirements

To be successful in this role, you must have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. Previous experience in a customer-facing role is preferred.



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