Membership Associate

15 hours ago


Tacoma, Washington, United States Costco Full time

Job Title: Membership Associate

About the Role:

We are seeking a highly skilled and customer-focused Membership Associate to join our team at Costco. As a key member of our sales floor, you will play a vital role in providing exceptional service to our members, ensuring their satisfaction, and driving business growth.

About You:

To be successful in this role, you should possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You must also be comfortable working with technology, including point-of-sale systems and membership software.

Responsibilities:

  • Process member sign-ups, renewals, and added cards efficiently and accurately.
  • Instruct members and potential members about membership programs, warehouse services, and credit options.
  • Assist members with item availability, issue replacement cards, and provide a high level of customer service.
  • Process membership and merchandise returns for cash or credit.
  • Meet with current and prospective members to increase membership sign-ups and warehouse sales.

What We Offer:

A comprehensive package of benefits includes paid time off, health insurance, short-term disability, long-term disability, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.

Salary Range: $45,000 - $60,000 per year, depending on experience and location.



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