Branch Operations Assistant
3 weeks ago
**Join Our Team:** Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and multitasking? We're looking for a skilled Customer Service Representative to join our team at PFS - Professional Financial Services
About the Role:
This Customer Service Representative position offers an exciting opportunity to work in a fast-paced environment and make a real impact on our customers' lives. You'll be responsible for supporting the manager in the daily operations of our branch office, including collection activities, loan and payment processing, and customer service.
Main Responsibilities:
- Provide top-notch customer service and support
- Perform skip tracking and other locate activities to resolve account discrepancies
- Collaborate with the Administrative Assistant to ensure accurate record-keeping and compliance with regulations
- Prepare and submit office bank deposits and checkbook transactions
- Solicit and process personal loan applications and renewals, where applicable
- Closed approved personal loans, where applicable
Requirements:
- Valid state driver's license, insurance, and reliable transportation
- Excellent communication and interpersonal skills
- Demonstrated ability to work effectively in a team environment
Estimated Salary:
$65,000 - $85,000 per year, based on location and experience.
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