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Assistant Property Manager

2 months ago


Syracuse New York, United States Cubesmart Full time
About the Role

CubeSmart is seeking a highly motivated and customer-focused Assistant Property Manager to join our team. As a key member of our property management team, you will be responsible for providing exceptional customer service, managing property maintenance, and ensuring a positive experience for our customers.

Key Responsibilities
  • Customer Service:
    • Develop and maintain strong relationships with customers to understand their self-storage needs and provide tailored solutions.
    • Provide excellent face-to-face customer service, building rapport and ensuring a 5-star experience.
    • Meet monthly sales goals and metrics by effectively promoting our services and products.
    • Conduct regular property walks to perform lock checks and show units to customers.
    • Work independently and as part of a team to rent self-storage spaces, sell store merchandise, manage the leasing process, and process payments.
  • Property Maintenance:
    • Perform daily property walks to ensure cleanliness and safety, including cleaning units and the property.
    • Open and close storage doors (up to 50 lbs.) and maintain facility grounds, including mopping, sweeping, and changing light bulbs.
    • Ensure the facility meets company guidelines for cleanliness, safety, and appearance.
Requirements
  • A positive and outgoing personality with a passion for helping people.
  • Experience in delivering high-quality customer service to a diverse customer market.
  • Basic computer skills.
  • Ability to work Saturdays and have a valid driver's license with insurance and access to reliable transportation.
  • Physical ability to stand, sit, kneel, crouch, crawl, bend, climb, or balance on a ladder.
Compensation

$17.00 per hour depending on experience, plus bonus opportunities.