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Food Service Supervisor
2 months ago
About Integrated Support Solutions
We are a healthcare organization dedicated to delivering exceptional patient experiences through innovative nutrition, culinary arts, and leadership solutions. Our mission is to elevate the standard of care by empowering healthcare professionals to succeed.
Job Summary
We are seeking a highly motivated and experienced Cafe Service Manager to join our team at a state-of-the-art surgical hospital in the Phoenix area. As a Cafe Service Manager, you will be responsible for overseeing the daily operations of our coffee and beverage retail services, managing a team of up to 20 employees, and ensuring the highest standards of food safety and quality.
Key Responsibilities
- Assist the Director in overseeing the management of guest services and ensuring seamless operations.
- Manage the daily operation of the coffee and beverage retail services, including inventory management and staff supervision.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Conduct routine audits to ensure compliance with food safety and quality standards.
- Collaborate with the Director to develop and implement policies and procedures to promote high-quality food and dining services.
- Provide real-time feedback and guidance to employees to prevent safety and performance risks.
- Communicate effectively with the Director to address performance, safety, and service issues.
Requirements
- At least 1 year of prior lead or supervisory experience in a restaurant or food establishment.
- Administrative computer and organizational skills.
- Excellent time management and problem-solving skills.
- Ability to work in a fast-paced environment.
- Valid Serve Safe or Foodservice Manager certificate (or obtain within 30 days of employment).
Preferred Qualifications
- Critical thinking and social interaction skills.
What We Offer
We offer a competitive compensation package, flexible scheduling, and opportunities for advancement. If you are a motivated and experienced leader who is passionate about delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity.