Dining Operations Manager

1 day ago


Lafayette, California, United States Lafayette Park Hotel & Spa Full time
Job Overview

We are seeking a seasoned Dining Operations Manager to join our esteemed Food and Beverage team at the Lafayette Park Hotel & Spa.

About Us

The Lafayette Park Hotel & Spa is a luxurious oasis in the heart of [location]. Our commitment to excellence has earned us the top spot in the region, with stylish guest rooms and suites, top-tier dining, and sparkling event spaces. Our team takes pride in providing gracious and intuitive service that exceeds our guests' expectations.

Duties and Responsibilities

The successful candidate will be responsible for leading our food service operations, ensuring seamless delivery of exceptional dining experiences to our discerning guests. Key responsibilities include:

  • Leadership and Team Management: Supervise and direct the hourly staff, promoting teamwork, effective communication, and conflict resolution skills.
  • Quality Control: Maintain the highest standards of food quality, presentation, and sanitation regulations.
  • Menu Planning and Purchasing: Collaborate with managers to create attractive and merchandising menus, implement effective control of food and labor costs, and participate in purchasing decisions.
  • Scheduling and Labor Management: Develop and implement schedules to meet daily needs, ensuring positive results and profitability.
  • Guest Relations: Respond to guest complaints promptly and professionally, resolving issues efficiently and effectively.
  • Training and Development: Plan and administer training programs to ensure well-trained associates at all levels.
Requirements

To succeed in this role, you must possess:

  • Extensive knowledge: Proven success in food and beverage operations, including food preparation, service standards, and guest relations.
  • Leadership skills: Ability to apply common sense understanding to carry out instructions, effectively deal with associates, and resolve conflicts diplomatically.
  • Certifications and Education: Certified in Responsible Service of Alcohol and ServSafe certification required; high school diploma or equivalent preferred, with a Bachelor's degree or equivalent preferred.
Working Conditions

This position operates in a fast-paced restaurant environment, requiring occasional work outdoors in varying temperatures. You must be able to move through crowded areas, maneuver in the kitchen, and regularly conduct Food and Beverage staff meetings to maintain a positive work environment.



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