Catering and Clubs Supervisor

1 week ago


Las Vegas, Nevada, United States Compass Group, North America Full time
Job Summary

The Catering and Clubs Lead Supervisor is a key role within our hospitality team, responsible for supporting the Catering and Clubs Manager and supervising team members. This position ensures the efficient and effective operation of assigned catering and club locations, maintaining high standards of service and guest satisfaction.

Key Responsibilities:
  • Leadership and Supervision: Support the Catering and Clubs Manager in daily operations and act as the primary point of contact in their absence. Supervise, mentor, and manage part-time supervisors and team members. Assist in staffing, scheduling, and training team members.
  • Guest Experience: Maintain positive guest relationships by obtaining regular feedback and addressing concerns promptly. Ensure all catering and club services, food presentation, quantities, etc. meet or exceed guest expectations.
  • Training and Development: Train team members on menu, wine, and beverage knowledge. Develop and implement training programs to enhance team performance and service quality.
  • Operations Management: Assist with the planning and execution of events. Execute all menus, promotions, and programs as outlined by the Catering and Club Manager. Coordinate with other departments to ensure seamless event operations.
  • Compliance and Safety: Ensure compliance with Levy's Service Standards and operational policies. Train, educate, and enforce responsible service of alcoholic beverages, evaluating compliance with corporate procedures.
  • Administration: Accurately use applicable Levy systems. Ensure all completed paperwork is collected from suite team members post-event.
Requirements:
  • Minimum of two years of leadership experience in a hotel, full-service restaurant, catering facility, or club environment.
  • Ability to walk and stand for up to 12 hours, including walking up and down stairs, lifting and carrying as required up to 30lbs.
  • Basic knowledge of Microsoft Office, Excel, and Outlook.
  • Valid Nevada Food Handlers Card and TAM Card.
About Levy:

Levy is a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. We leverage unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences.

At Compass Group, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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