IT Support Specialist

3 weeks ago


Las Vegas, Nevada, United States Boys And Girls Clubs Of Full time
Job Title: Technical Support Representative

Boys & Girls Clubs of Southern Nevada is seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for maintaining the overall function and maintenance of all IT systems and software, as well as providing day-to-day technical support to our staff and members.

Key Responsibilities:
  • Maintain and troubleshoot IT systems and software to ensure optimal performance
  • Provide technical support to staff and members via phone, email, and in-person
  • Install, configure, and maintain computer hardware and software
  • Monitor and maintain system security and perform regular backups
  • Collaborate with the IT department to identify and implement solutions for IT-related processes
Requirements:
  • 2+ years of experience as a computer technician
  • Degree in computer technology, information technology, or a related field
  • Knowledge of computer skills including MS Windows operating systems and productivity software systems
  • Microsoft MCP or MCSE certifications, CompTIA's A+, Network+ or Security+
  • Strong interpersonal skills with the ability to interact professionally with staff, youth, families, vendors, and other partners
What We Offer:
  • Competitive salary starting at $50,000 annually
  • Full-time benefits after 60 days of employment, including medical, dental, vision, life, and disability insurance, 401(k), paid holidays, paid time off, and employee assistance program
  • Opportunity to work with a talented and mission-driven team

Please submit your application, resume, and cover letter with salary expectations, as well as completion of our Culture Index Survey, for consideration.


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