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Technical Training Specialist

2 months ago

Cleveland, Ohio, United States ABB Full time
Technical Instructor/Trainer

At ABB, we are committed to tackling global challenges. Our core values: care, courage, curiosity, and collaboration - along with a strong emphasis on diversity, inclusion, and equal opportunities - drive our mission to empower individuals in creating sustainable solutions. Write the next chapter of your ABB journey.

This position reports to

Tech Instructor/Training Consultant

Your role and responsibilities

In this position, you will have the chance to design educational materials and manage content delivery for technical training sessions for clients, whether in a classroom setting or on-site. Each day, you will oversee post-training activities such as gathering feedback, implementing necessary adjustments to training materials and equipment, and more. You will demonstrate your expertise by ensuring exceptional customer service and achieving high levels of client satisfaction through your training efforts. The work model for this role is: Hybrid. This position contributes to the Process Automation Energy Industries division. Your main responsibilities will include:
• Developing and delivering training programs in both classroom and on-site environments, followed by post-training evaluations.
• Creating educational content for training sessions in your area of expertise and recommending updates for e-learning resources.
• Assisting the Field Service team and other departments as needed, leveraging your technical knowledge for support tasks.
• Managing course administration by coordinating arrangements and responding to inquiries regarding training programs.

Team Dynamics

You will be part of a dynamic and high-performing team, where you can excel.

Qualifications for the role
  • Bachelor's degree in Engineering or Technology with a foundational knowledge of electrical systems and a minimum of 5 years of experience in power plant or process control configuration, or an Associate degree in Engineering or Technology with 7+ years of relevant military/work experience, or a High School Diploma with 9+ years of related military/work experience.
  • Experience with Harmony/Symphony Plus is advantageous.
  • Willingness to travel up to 20% may be required.
  • Candidates must possess work authorization that allows them to work for ABB in the US.
More about us

The Energy Industries Division caters to a diverse array of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation, and water. With integrated solutions that automate, digitalize, and electrify operations, the Division is dedicated to assisting traditional industries in their decarbonization efforts. The Division also supports the development, integration, and scaling of new and renewable energy models. Our goal is to help clients adapt and thrive in the rapidly evolving global energy landscape. By harnessing data, machine learning, and artificial intelligence (AI), the Division brings over 50 years of domain expertise in delivering solutions aimed at enhancing energy, process, and production efficiency, while minimizing risk, operational costs, and waste for clients throughout the entire lifecycle of their plants. We value diverse backgrounds and encourage you to explore your next career opportunity with ABB.