Technical Infrastructure Specialist

2 months ago


Cleveland, Ohio, United States OLR Full time
Job Overview

We are seeking a highly motivated and detail-oriented Technical Infrastructure Specialist to join our team at OLR. As a Junior IT Consultant, you will play a critical role in maintaining our customer lab system, ensuring seamless operations and efficient troubleshooting.

Key Responsibilities
  • Hardware and Software Maintenance: Perform regular setup, updates, and maintenance of hardware and software environments to ensure optimal performance.
  • Application Installation and Configuration: Frequently install and configure Oracle Retail applications, ensuring compatibility and efficiency.
  • System Troubleshooting: Regularly support and troubleshoot OLR and client environments, identifying and resolving issues promptly.
  • Equipment Setup and Support: Receive and set up new equipment as needed, ensuring smooth integration into our systems.
  • Process Improvement: Assist in lean staging OLR processes, identifying areas for improvement and implementing changes to enhance efficiency.
Requirements
  • Self-Motivation: Demonstrate a self-starter attitude, taking initiative to complete tasks and meet deadlines.
  • Communication Skills: Possess clear and effective communication skills, ensuring seamless collaboration with team members and stakeholders.
  • Problem-Solving: Exhibit strong problem-solving skills, with the ability to troubleshoot complex issues independently.
  • Technical Expertise: Possess experience in Windows installation and imaging, as well as proficiency in Java, XML, Ant scripting, Oracle Database, and SQL Server Database.
Preferred Qualifications
  • Education: Bachelor's degree in Computer Science or a related field.
  • Experience: Previous experience in Windows PC support, Helpdesk Support, or a related field.
What We Offer
  • Collaborative Environment: Join a dynamic and collaborative team environment that fosters growth and development.
  • Training and Development: Receive comprehensive training and development opportunities to enhance your skills and knowledge.
  • Employer Benefits Program: Enjoy a range of benefits, including coffee, tea, and water in the office, as well as a Certified Great Place to Work designation.


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