Assistant Director

4 weeks ago


Atlanta, Georgia, United States Concessions International Full time
About the Role

We are seeking a highly skilled Assistant Manager to join our team at Concessions International.

Key Responsibilities:

  • Deliver exceptional customer service by creating a welcoming environment and ensuring timely recognition and greeting of guests.
  • Communicate menu offerings, products, and promotions to guests in a clear and engaging manner.
  • Process payments, complete cash handling duties, and present checks to guests efficiently.
  • Ensure food safety and handling procedures are followed at all times.
  • Assist unit management with daily operations and lead employees in the absence of a unit or assistant manager.
  • Perform opening and closing duties, including cash management, inventory management, and unit appearance.
  • Uphold company policies, procedures, and safety guidelines at all times.
  • Support the training of associates to maintain unit standards, sales, and customer service.
  • Ensure all areas of the unit are properly cleaned and maintained, and opening and/or closing side works are completed according to established checklists.
  • Follow safe food handling and proper hygiene practices.
  • Report any equipment malfunctions to management immediately.

Requirements:

  • High school diploma or general education degree (GED)
  • 1-2 years previous customer service and supervisory experience
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to effectively communicate information individually and in small group situations
  • Ability to add, subtract, multiply, and divide in all units of measure


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