Operations Leader

2 weeks ago


Dillon, Colorado, United States Petco Full time
Job Summary

The Operations Leader - Merchandise is a key role within Petco, responsible for driving operational excellence and ensuring the efficient execution of merchandising and inventory management operations within the Pet Care Center. This leader will promote and maintain high merchandising standards, train and develop operations partners, and support the implementation of business improvement plans.

Key Responsibilities
  • Operational Execution: Ensure the efficient and effective execution of merchandising and inventory management operations within the Pet Care Center.
  • Merchandising Standards: Promote and maintain high merchandising standards throughout the Pet Care Center, including brand standards, pricing, planogram accuracy, and door-to-floor displays.
  • Inventory Management: Support the implementation and execution of inventory management processes, including shrink reduction, cycle counts, receiving, and return-to-vendor procedures.
  • Training and Development: Train and develop operations partners on operational procedures, including receiving, processing, and stocking merchandise, as well as WMR and food rotation practices.
  • Guest Experience: Provide quick and courteous service to all guests throughout the Pet Care Center, ensuring a positive and engaging experience.
  • Safety and Compliance: Adhere to and promote established safety procedures and maintenance of a clean, safe, and healthy environment for store partners, guests, and animals.
  • Leadership and Communication: Demonstrate strong leadership and communication skills, including the ability to instruct and coach operations partners, and provide feedback and coaching to improve performance.
Requirements
  • Education: High school diploma or equivalent required; some college-level business/management courses preferred.
  • Experience: 1 or more years of management experience or equivalent required, with 2 or more years preferred.
  • Licenses and Certifications: Must be licensed to operate a motor vehicle.
  • Skills: Proficiency in communication, organizational, and computer skills, including Outlook, Word, Excel, PowerPoint, and other applications as needed.


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