Client Services Coordinator

2 weeks ago


Pomona, New Jersey, United States AtlantiCare Full time
Job Summary

The Client Services Representative provides critical support to our front desk operations within the Hospital, Ambulatory or Surgery Center setting. This role is responsible for ensuring the timely and organized scheduling of patient appointments, managing patient insurance information, and providing accurate financial information to clients.

Key Responsibilities

* Provide exceptional customer service to patients and clients
* Ensure accurate and timely scheduling of patient appointments
* Manage patient insurance information and enter client data into our computer system
* Provide accurate financial information to clients

Requirements

* High school diploma or equivalent required
* 1-3 years of office experience, preferably in a medical setting
* Minimum 1 year of insurance, CPT4 and ICD-10 coding experience preferred
* Knowledge of medical terminology preferred

Work Environment

This role may involve exposure to the hazards and risks of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury.

Reporting Relationship

This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization.
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