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Client Care Coordinator

1 month ago

Jamaica, New York, United States HOMES FOR THE HOMELESS, INC Full time
Job Description

We are seeking a highly skilled Client Care Coordinator to join our team at Homes for the Homeless, Inc. The ideal candidate will possess a master's degree in Social Work or Mental Health Counseling and be licensed in the state of New York. The Client Care Coordinator will play a pivotal role in providing mental health and related services for homeless families, including conducting comprehensive bio-psychosocial assessments, monitoring client progress, and ensuring effective social services delivery. The successful candidate will also be responsible for improving linkages to mental health, education, and community-based services, as well as strengthening permanency outcomes for families with children in shelter.

Key Responsibilities:

  • Conduct comprehensive bio-psychosocial assessments with each family to understand strengths and service needs.
  • Monitor, lead, and coordinate social service and counseling support, including timely interventions.
  • Ensure focus on effective social services delivery to clients, including integration of models and best practices.
  • Monitor and document client progress toward service plan goals.
  • Refer families for counseling or other services as needed.
  • Support the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients.
  • Improve linkages to mental health, education, and community-based services.
  • Strengthen the overall permanency outcomes for families with children in shelter.

Qualifications:

  • Master's degree in Social Work or Mental Health Counseling.
  • Licensed Master Social Worker (LMSW) or Licensed Master Health Counselor (LMHC) in the state of New York.
  • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions.
  • Sensitivity and awareness of working with homeless and vulnerable populations.

Benefits:

  • Competitive salary.
  • Comprehensive health insurance.
  • Employer-funded 403(b) retirement plan.
  • Commuter benefits.
  • Life insurance.
  • Work/Life Assistance Program.
  • 10 sick days.
  • 3 personal days.
  • 12 paid holidays.