Service Team Lead

5 days ago


Harrisonburg, Virginia, United States Steven Toyota Full time

We are seeking an experienced Service Team Lead to join our team at Steven Toyota. As a Service Team Lead, you will be responsible for ensuring that our guests receive prompt, courteous, and positive service experiences. You will also be responsible for making happy customers at all opportunities and providing concierge support for all owner inquiries.

Our ideal candidate will have a demonstrated ability to manage others, excellent time management skills, and the ability to communicate effectively with customers. You will also be responsible for maintaining good working relationships with factory representatives and fostering positive employee relations.

We offer a competitive salary, with an estimated annual salary of $65,000 - $85,000, depending on experience. Additionally, we offer a comprehensive benefits package, including a 401(k) plan, medical plan, dental plan, vision plan, long-term and short-term benefits, and a competitive commission structure.

Responsibilities include:

  • Ensuring guests receive prompt, courteous, and positive service experiences
  • Making happy customers at all opportunities
  • Providing concierge support for all owner inquiries
  • Maintaining good working relationships with factory representatives
  • Fostering positive employee relations

Qualifications include:

  • Demonstrated ability to manage others
  • Excellent time management skills
  • Ability to communicate effectively with customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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