Housekeeping Leadership Position

2 weeks ago


Williamsburg, United States MasterCorp, Inc. Full time
About the Role:

As a seasoned professional in the resort housekeeping industry, you will have the opportunity to lead and manage a team of housekeeping professionals at MasterCorp. With a focus on delivering exceptional results, you will be responsible for directing the work of housekeepers, housemen, and supervisors to ensure that all units are turned on time. Additionally, you will assist in training new housekeepers on our 7 Steps Process and coach housekeepers to reach productivity standards.

Responsibilities:
  1. Exemplify a sense of urgency with housekeeping staff to ensure all units get turned on time.
  2. Direct work of Housekeepers, Housemen and Supervisors.
  3. Assist in training new Housekeepers on 7 Steps Processes.
  4. Coach housekeepers to reach productivity standards.
  5. Conduct weekly report cards for housekeeping staff.
  6. Conduct weekly MSI report of Supervisors.
  7. Inspect clean rooms to ensure that quality standards are met.
  8. Retrieve housekeepers to address any areas that need to be re-cleaned.
  9. At the direction of the EH or AEH, participates in on-boarding or training new hires.
  10. Provide feedback to the EH and AEH regarding under-performing team members.
  11. Conduct inventory counts determine inventory needs and submit purchase requests.
  12. Unload inventory and maintain clean and organized storage areas.
  13. Report unit maintenance issues.
  14. Maintain vehicle maintenance logs.


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