Club Hospitality Specialist
4 days ago
Soho House & Co. is looking for a highly motivated and organized individual to join our team as a Club Hospitality Specialist. In this role, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and enjoyable experience at our iconic locations.
Salary: $25-$32/hour (dependent on experience)
The ideal candidate will have a minimum of 3+ years of experience in a similar role, with a proven track record of delivering outstanding customer service in a fast-paced environment. You will possess excellent communication skills, be able to multitask with ease, and have a passion for delivering exceptional experiences.
Main Responsibilities:
- Welcoming and registering members and guests in a timely and professional manner
- Managing high-volume phone lines and responding to inquiries professionally and promptly
- Maintaining a clean, safe, and welcoming environment for all members and guests
- Assisting with Guest List duties and supporting events and activities
- Providing support to other team members as needed
Requirements:
- Minimum 3+ years' experience in a similar role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Flexibility to work nights, weekends, and holidays as needed
Benefits:
- Competitive hourly rate ($25-$32/hour)
- Healthcare and retirement benefits
- Ongoing training and development opportunities
- A fun and dynamic work environment with like-minded individuals
About Us:
Soho House & Co. is a global network of private clubs for creative professionals. We offer a range of amenities, including restaurants, bars, gyms, cinemas, and event spaces. Our mission is to provide a unique and inspiring environment that fosters creativity, collaboration, and connection.
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