Healthcare Support Specialist
2 weeks ago
A healthcare support specialist plays a vital role in the medical field, assisting healthcare providers in delivering high-quality patient care. This position encompasses a variety of administrative and clinical duties aimed at enhancing the efficiency of healthcare operations.
Key Responsibilities:
- Administrative Duties: Manage patient documentation, schedule appointments, welcome patients, handle incoming calls, and facilitate laboratory and diagnostic testing.
- Clinical Support: Aid in patient assessments by recording vital signs, preparing individuals for medical procedures, and collecting laboratory samples.
- Patient Education: Provide patients with educational resources, clarify treatment processes, and share fundamental health information.
- Equipment Management: Set up and maintain medical tools and equipment, ensure proper sterilization, and keep examination rooms orderly.
- Assisting in Procedures: Support healthcare professionals during minor medical interventions, including wound suturing, suture removal, and dressing applications.
Depending on the work environment, additional specialized tasks may include administering medications, drawing blood, or performing electrocardiograms (EKGs).
Qualifications:
- High school diploma or equivalent.
- 3-5 years of relevant experience preferred.
- Certification as a Medical Assistant (CMA) is advantageous but not mandatory.
- Familiarity with medical terminology, anatomy, and physiology.
- Excellent communication and interpersonal skills.
- Proficient in electronic health record (EHR) systems.
- Strong attention to detail and problem-solving abilities.
- Understanding of HIPAA regulations and patient confidentiality.
- CPR certification may be necessary.
Benefits: Competitive salary, medical, dental, vision, life insurance, and additional perks.
Note: Flexibility to work across multiple locations may be required.
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