Customer Service Ambassador

2 weeks ago


Charlotte, North Carolina, United States Marriott Full time

Job Description: In this dynamic role, you will serve as the primary point of contact for our guests, responding to their needs and concerns in a prompt and professional manner. You will also be responsible for resolving guest complaints and feedback, working closely with other departments to ensure seamless operations.

Key Responsibilities:

  • Process check-ins and check-outs efficiently and accurately
  • Address guest requests and resolve issues promptly
  • Maintain a clean and organized front desk area
  • Provide exceptional customer service at all times

Estimated Salary: $19.61 per hour

Preferred Qualifications: A post-secondary education in hospitality or a related field would be an asset, as would previous experience in hotel operations or customer service.



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