Service Ambassador

3 weeks ago


Charlotte, North Carolina, United States Estampa Gaucha I Llc Full time
Job Overview

Estampa Gaucha, a premier Brazilian-style steakhouse, seeks a highly skilled Service Ambassador to join our team. As the face of our establishment, you will be responsible for providing exceptional customer service and ensuring an unparalleled dining experience.

About Estampa Gaucha

We are a family-owned business renowned for our unique blend of high-quality meats, exotic salads, and unmatched service. Our goal is to create a welcoming environment that inspires both casual fun encounters and sweet romantic moments.

The Role

We are looking for a Service Ambassador who can multitask with ease, handling phone calls, reservations, and cash transactions with poise and efficiency. You will also be responsible for maintaining the cleanliness and organization of the host stand area and assisting servers with various tasks as needed.

Key Responsibilities:

  • Greet guests with a warm welcome and provide them with menus
  • Seat guests and manage the waitlist
  • Answer phone calls and assist with inquiries
  • Manage cash transactions using the POS system
  • Maintain cleanliness and organization of the host stand area
  • Assist servers with various tasks as needed

Requirements:

To be successful in this role, you must be able to transport objects up to 25 lbs, stand for long periods of time, and work at a quick pace. We offer a competitive salary of $12-$15 per hour, depending on experience, plus benefits including employee discounts and flexible scheduling.

Work Environment:

Our restaurant operates from 20-40 hours per week, with shifts ranging from 4 hours to full days. We offer a dynamic work environment with opportunities for growth and development.


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