Event Operations Manager

1 month ago


Prattville, Alabama, United States PCH, Inc. Full time
Job Title: Event Operations Supervisor

As a key member of our hospitality team, the Event Operations Supervisor plays a crucial role in ensuring the smooth execution of banquet events. This involves supervising the setup, food service, and breakdown of all events while maintaining effective communication with guests to meet their needs and address any changes.

Key Responsibilities:
  • Collaborate with the Banquet Manager to determine serving arrangements, additional staffing needs, and equipment requirements for events.
  • Supervise Banquet staff in setting up, serving, and breaking down all events, ensuring efficient and professional execution.
  • Maintain open and clear communication with guests and meeting planners to ensure their needs and any changes are promptly addressed.
  • Coordinate with the Banquet Chef to ensure effective coordination between food production and food service.
  • Inspect table place settings, including table linen, china, glassware, silverware, and condiments, to ensure correct placement and cleanliness.
  • Take responsibility for the proper arrangement of buffet tables and other food service stations used for catering functions.
  • Directly supervise up to 30 associates in Banquets, including training, planning, assigning work, and providing direction and support.
  • Extend and total the check accurately, double-check for accuracy, and obtain the host's signature.
  • Train and develop backup personnel for the position of Banquet Captain.
  • Report gratuities received within company guidelines and in compliance with federal regulations.
  • Observe and comply with all requirements, training, and restrictions set forth by the ABC board to ensure adherence to alcohol service regulations.

PCH, Inc. is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We are committed to providing a work environment free from discrimination and harassment. If you are interested in this opportunity, please submit your application.



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