Customer Communications Liaison
3 weeks ago
Kodiak Collaborations is seeking a highly skilled Customer Communications Associate to join our team. As a key member of our Customer Communications division, you will be responsible for building and maintaining strong relationships with current customers and potential new leads.
Key Responsibilities:
- Client Communication: Develop and maintain effective communication channels with current customers and potential new leads to ensure seamless interactions and meet membership requirements.
- Issue Resolution: Research and resolve client issues by collaborating with other Customer Communications Associates who have successfully addressed similar challenges.
- Training and Development: Participate in additional training sessions and seminars to enhance your skills and achieve a higher level of success.
- Relationship Building: Foster strong relationships with clients to ensure their satisfaction and loyalty to our brand.
Requirements:
- Education: A Bachelor's Degree is preferred, but 1-3 years of customer service experience can be substituted.
- Skills: Highly developed communication, interpersonal, problem-solving, and customer service skills are essential.
- Availability: Must be able to work a full-time schedule for this role.
- Performance: Demonstrated consistency in achieving and exceeding goals, with a strong customer orientation.
About Kodiak Collaborations:
We are a dynamic and innovative company dedicated to delivering exceptional customer experiences. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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