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Customer Service Ambassador

2 months ago

Albany, Kentucky, United States McDonald's Full time

Job Summary:

As a Customer Service Representative at McDonald's, you will be responsible for delivering exceptional customer experiences in a fast-paced restaurant environment. Your primary goal will be to ensure that every customer leaves the restaurant satisfied and eager to return.

Key Responsibilities:

  • Greet and Welcome Customers: Create a warm and inviting atmosphere for customers as they enter the restaurant.
  • Assist with Orders: Provide prompt and accurate service to customers in the drive-thru and dine-in areas.
  • Collaborate with the Team: Work closely with other team members to maintain a clean and organized restaurant environment.
  • Meet Service Standards: Ensure that all customers are served promptly and in accordance with McDonald's service standards.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with customers and team members.
  • Strong Teamwork Skills: Ability to work collaboratively with others to achieve common goals.
  • Basic Math Skills: Ability to accurately handle cash and operate a point-of-sale system.