Customer Service Ambassador

2 weeks ago


Albany, New York, United States START ASAP Full time

We are seeking a highly motivated and goal-driven Verizon Customer Service Representative to join our team in the Albany area. As a Customer Service Ambassador, you will be responsible for interacting with customers to answer general inquiries, explain the sales process, resolve issues, and handle customer complaints in a professional and friendly manner.

The ideal candidate will maintain a professional image both in our office and in our clients' atmospheres, upholding a can-do attitude at all times. This role offers opportunities for growth and development, including training individuals in the appointment setting process, sales structures, and recruiting processes.

Responsibilities of the Customer Service Ambassador:

  • Interacting with customers on a face-to-face basis
  • Providing our clients with customer feedback
  • Problem-solving customer issues
  • Helping customers find the right products and services to suit their needs
  • Assisting in closing sales
  • Representing our clients in a professional, friendly, and honest manner at all times


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