Team Lead

2 weeks ago

Southampton, United States Stony Brook Southampton Hospital Full time
Job Title: Team Lead - Financial ClearanceJob Summary:

The Team Lead - Financial Clearance is responsible for overseeing the operations of clerical support staff by managing interactions between patients, providers, and administration to improve customer service and employee satisfaction. This includes assignment of tasks to ensure completion, overseeing reception, and acting as a resource for information and difficult situations while maintaining open communication with staff, patients, providers, and supervisors to assure operational goals are met.

Key Responsibilities:
  • Oversee and coordinate the flow of the daily functions of the Financial Patient Access Services Sub-department, including Denial Representatives, Self-Pay Representatives, and Financial Coordinators.
  • Coordinate with the Manager to ensure appropriate staffing levels are met based on operational needs and handles/arranges coverage call-outs.
  • Collaborate with leadership on performance expectations, and regulatory and accreditation mandates.
  • Participate in projects, data collection, and activities designed to enhance patient experience.
  • Work intra-interdepartmentally to facilitate resolution of registration errors.
  • Stay abreast of insurance compliance, guidelines, and updates.
  • Work closely with Patient Access Trainers to ensure all new hires have the necessary access to hospital systems.
  • Maintain cash collections, supply orders, and office equipment servicing.
  • Responsible for special projects as needed and assigned while keeping PAS leadership properly informed.
  • Prepare unique and recurring reports as needed and assigned.
  • Reconcile daily point-of-service collections.
  • Deliver excellent customer service by exhibiting courtesy, direction, image, introduction, dignity, comfort, information, response, confidentiality, and teamwork.
  • Act as a liaison between SBSH and SBUH counterpart for revenue cycle-related concerns.
  • Reviews any denials received with staff, determines the root cause for preventative measures, and assists with any questions/concerns they may have.
  • Covers and supports registration clerical responsibilities as needed.
  • Assists patients with the completion of Medicaid applications by conducting onsite room and home visits.
  • Serves as a point-of-contact for patients who wish to apply for charity care.
  • Manages the financial process to maximize payment from commercial, managed care plans, and government programs.
  • Creates and maintains spreadsheets and databases and conducts account reconciliations.
  • Reports monthly statistics at Revenue Cycle meetings.
  • Attends Social Services and other Government agencies appointments.
  • Collaborates with the Patient Financial Services Department and Patient Accounts Department to aid in the potential eligibility of patients for financial assistance programs.
  • Abides by documentation guidelines consistently.
  • Adheres to all company and department policies and procedures in confidentiality, regulatory and/or contractual mandates, and HR policy.
  • Compiles with departmental dress code and maintains a neat appearance.
  • Performs other department-related duties as deemed appropriate by the Patient Access Services Manager and Director.
Requirements, Experience, and Qualifications:
  • Associate's degree in Business, Finance, or Health Administration required.
  • Two (2) years of specific experience required.
  • Two (2) years as a Financial Coordinator/Medicaid Coordinator required.
  • Three (3) years Staff supervision experience required.
  • Minimum of Five (5) years' knowledge in Healthcare, Revenue Cycle, and/or Business Office required.
  • Minimum of three (3) years' experience in staff supervision/leadership required.
  • Strong interpersonal, communication, and multitasking skills.
  • Must possess quantitative analytical skills and computer savviness including Microsoft Office, Word, Excel, and PowerPoint.
  • Ability to establish and maintain positive and cooperative working relationships with those contacts in the work at all levels with a focus on quality service to internal and external customers.
  • Attention to detail and accuracy.
  • Excellent organizational skills.
  • Ability to work in highly stressful situations.
  • Innovative and critical thinking skills.
  • Strong office skills and computer (Excel) keyboarding skills required.
  • Bilingual skills desirable.
  • Ability to work with minimal supervision.

  • Seasonal Sales Team Lead

    2 weeks ago

    Southampton, United States Steve Madden Full time

    Job SummaryAs a Sales Supervisor at Steve Madden, you will be responsible for supervising an assigned work schedule in the absence of the Store Manager. This includes assisting in all aspects of store operations, maintaining sales productivity levels, and staying up-to-date on product knowledge information and merchandise promotions.Key...

  • Cardiopulmonary Rehabilitation Team Lead

    3 weeks ago

    Southampton, United States Stony Brook University Full time

    Job SummaryWe are seeking a highly skilled Registered Nurse to lead our Cardiopulmonary Rehabilitation team at Stony Brook Southampton Hospital. As a key member of our healthcare team, you will be responsible for planning, coordinating, and supervising all nursing activities related to patient care for a group of patients within a specific clinical area.Key...

  • Associate Team Leader

    14 hours ago

    Southampton, New York, United States H&R Block Full time

    About the RoleWe are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will be responsible for supporting the Multi-Unit Team Leader and ensuring the delivery of exceptional client service experiences.Key ResponsibilitiesSupport the Multi-Unit Team Leader in managing...

  • Cleaning Team Supervisor

    4 weeks ago

    Southampton, New York, United States Cricketer Full time

    **Job Opportunity: Cleaning Team Leader**The Cricketer is seeking a skilled Cleaning Team Leader to oversee the delivery of exceptional cleaning services at our venue.The role involves ensuring that our cleaning standards are consistently met, and providing support to the operations team on a daily basis.**Key Responsibilities:**Lead and manage the cleaning...

  • Lead AV Technician

    3 weeks ago

    Southampton, United States Symfony Full time

    Job DescriptionAs a Lead AV Technician at Symfony, you will be responsible for designing, installing, and maintaining cutting-edge smart home technology solutions for our clients. With a strong background in AV systems and a passion for innovation, you will work closely with our team to deliver exceptional results and exceed client...

  • Pharmacy Lead Technician

    3 weeks ago

    Southampton, New York, United States CVS Health Full time

    Job SummaryCVS Health is seeking a highly skilled and dedicated Pharmacy Lead Technician to join our team. As a Pharmacy Lead Technician, you will play a critical role in delivering exceptional patient care and ensuring the smooth operation of our pharmacy services.Key ResponsibilitiesProvide leadership and guidance to pharmacy technicians, ensuring they...

  • Lead AV Technician

    1 week ago

    Southampton, United States Symfony Full time

    Job DescriptionJob DescriptionLead AV TechnicianResponsibilities:Must have a minimum of 3 years of experience with SavantMust have a minimum of 5 years of experience within the AV industryAble to travel (Drive or Train) between Manhattan and Montauk Monday thru Friday when required.Fully knowledgeable of creating, building and programming a networkMonthly...

  • Pharmacy Lead Technician

    3 weeks ago

    Southampton, United States CVS Health Full time

    Job SummaryAt CVS Health, we're committed to delivering exceptional patient care and improving health outcomes. As a Lead Pharmacy Technician, you'll play a vital role in our pharmacy team, providing guidance and support to our pharmacists and technicians. If you're passionate about delivering high-quality patient care and have a strong desire to grow and...

  • Lead CT/MRI Technologist

    1 week ago

    Southampton, United States Stony Brook University Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead CT/MRI Technologist to join our team at Stony Brook University Hospital. As a key member of our imaging department, you will be responsible for operating CT/MRI equipment, preparing patients for procedures, and presenting images for physician diagnosis.Key ResponsibilitiesOperate CT/MRI...

  • Lead Tutor

    3 weeks ago

    Southampton, United States LIMITLESS MIND TUTORING LLC Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationsCareer Advancement OpportunitiesGreat Work EnvironmentFlexible Schedules Job Summary:We are seeking an energetic and experienced Tutor to join our team! As a Tutor, you will assist students individually and in small groups, helping them understand educational concepts, complete...

  • Lead CT/MRI Technologist

    1 day ago

    Southampton, United States Stony Brook University Full time

    Job SummaryWe are seeking a highly skilled and experienced CT/MRI Technologist to join our team at Stony Brook University Hospital. As a CT/MRI Technologist, you will be responsible for operating CT/MRI equipment, preparing patients for procedures, and presenting images for physician diagnosis.Key ResponsibilitiesOperate CT/MRI equipment to produce...

  • RN Supervisor Nights Lead

    1 day ago

    Southampton, Pennsylvania, United States Holland Center Full time

    Holland Center for Rehabilitation and Nursing Job OpportunityWe are seeking a dedicated and compassionate RN Supervisor to join our team at the Holland Center for Rehabilitation and Nursing. As a RN Supervisor, you will play a vital role in ensuring the highest quality of care for our residents.Key Responsibilities:Administer treatments and maintain accurate...

  • Lead CT/MRI Technologist

    11 hours ago

    Southampton, United States Stony Brook University Full time

    Job Summary:We are seeking a highly skilled and experienced Imaging Technologist to join our team at Stony Brook Southampton Hospital. The successful candidate will be responsible for operating CT/MRI equipment, preparing patients for procedures, and presenting images for physician diagnosis.Key Responsibilities:* Operate CT/MRI equipment to produce...

  • Tanker Driver

    3 weeks ago

    Southampton, New York, United States Certas Energy Full time

    Certas Energy: A Leading Fuel DistributorWe are seeking a skilled Tanker Driver to join our team at Certas Energy, the leading independent distributor of fuels and lubricants in the UK. As a key member of our operations team, you will play a vital role in delivering high-quality fuel and associated services to homes and businesses across the country.About...

  • Residential Audio Video Installation Specialist

    3 weeks ago

    Southampton, New York, United States Home Technology Experts, Inc. Full time

    Job Title: Residential Audio Video Lead TechnicianWe are seeking a highly skilled and experienced Residential Audio Video Lead Technician to join our team at Home Technology Experts, Inc. As a key member of our installation team, you will be responsible for leading the installation of audio and video systems in residential settings.Key Responsibilities:Lead...

  • Site Director

    4 weeks ago

    Southampton, Pennsylvania, United States KinderCare Education Full time

    About the RoleWe are seeking a highly motivated and experienced Site Director to lead our team at Hillcrest Elementary. As a Site Director, you will be responsible for creating a dynamic and engaging learning environment that fosters the growth and development of our students.Key ResponsibilitiesLead and supervise a team of teachers to deliver high-quality...

  • Site Director Hillcrest Elementary

    3 weeks ago

    Southampton, Pennsylvania, United States KinderCare Education Full time

    Lead the Way in Early Childhood EducationAs a Site Director at KinderCare Learning Companies, you will play a vital role in shaping the future of our nation's children. Our mission is to provide high-quality, research-backed education to families across the country, and we're looking for passionate and dedicated professionals like you to join our team.Key...

  • Site Director

    3 weeks ago

    Southampton, Pennsylvania, United States KinderCare Education Full time

    Site Director OpportunityKinderCare Learning Companies is seeking a dedicated and passionate Site Director to lead our elementary school program at Hillcrest Elementary. As a Site Director, you will be responsible for creating a dynamic and engaging learning environment that fosters the growth and development of our students.Key Responsibilities:Lead and...

  • Tanker Driver

    3 weeks ago

    Southampton, United States Certas Energy Full time

    ** Tanker Driver Southampton** **Job reference:** 001906 **Location:** Southampton **Closing date:** 16/12/2021 **Employment type:** Permanent **Department:** Operations **Hours per week:** 40 AddThis Sharing Buttons **As a Class 2 Tanker Driver at Certas Energy youll have access to:** * 30,387 per annum * Medical cash plan * Paid overtime, including...

  • Client Operations Supervisor

    23 hours ago

    Southampton, New York, United States Barry's Full time

    About the RoleAs a Client Operations Supervisor at Barry's, you will be the first point of contact for our clients, providing exceptional hospitality and ensuring seamless daily operations. You will work closely with the Senior/General Manager and Assistant General Manager to drive key marketing initiatives, develop the team, and maintain brand standards.Key...