Business Operations Specialist

4 days ago


Charlotte, North Carolina, United States Futran Tech Solutions Pvt. Ltd. Full time

We are seeking a skilled Business Analyst / Admin professional to support applications deliverables, day-to-day action items, and miscellaneous coordination activities for the Document, Content and Records Services (DCRS) organization at Futran Tech Solutions Pvt. Ltd.

Key Responsibilities:

  • Manage system governance and compliance deliverables.
  • Participate in coordination of application lifecycle management activities.
  • Handle analytical tasks and activities.
  • Handle day-to-day coordination, governance/compliance remediation, channel partners support, and issue resolution work.
  • Support Kanban Jira processes.
  • Create technical documentations.
  • Assist the team with day-to-day action items or miscellaneous coordination activities.

Required Skills:

  • Strong communication, organizational, and coordination skills.
  • Ability to work with business and technology partners in a wide range of engagements.
  • Application and platform deliverables management and coordination.
  • Application governance and audits support.
  • Team admin items.
  • Issues management and tracking.
  • Release coordination and support.
  • Jira stories tracking and reporting.
  • General reporting and tracking.
  • Channel partners communication and point of contact.
  • Experience with the Agile methodology and Jira.
  • Experience creating technical documentations.
  • Some knowledge of computer systems and programming.

Desired Skills:

  • Experience with Application Governance and Compliance activities.
  • Application support and issues triage experience (non-dev).
  • Experience with Splunk.
  • Some programming experience.
  • Experience with the Horizon (SDM/DevOps) tools.


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