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Hotel Attendant
2 months ago
We are seeking a highly motivated and detail-oriented Hotel Attendant to join our team at Shaner Hotel Group. As a Hotel Attendant, you will be responsible for ensuring the highest level of guest satisfaction by providing exceptional service and maintaining the cleanliness and quality of our hotel rooms.
Key Responsibilities- Guest Room Maintenance: Clean and service assigned guest rooms, ensuring they meet our hotel's established standards of cleanliness and quality.
- Guest Service: Handle guest complaints and requests in a professional and courteous manner, ensuring guest satisfaction and loyalty.
- Housekeeping: Maintain the cleanliness and organization of public areas, including the lobby, hallways, and guest rooms.
- Teamwork: Collaborate with other hotel staff to ensure seamless service and a positive guest experience.
- Quality Control: Inspect guest rooms and public areas to ensure they meet our hotel's standards of quality and cleanliness.
- Experience: Minimum one year of cleaning experience, preferably in a hotel or hospitality setting.
- Communication Skills: Ability to effectively communicate with guests, management, and co-workers to ensure understanding and satisfaction.
- Knowledge: Familiarity with proper chemical handling and safety procedures.
- Language Skills: Bilingual English/Spanish a plus.
Shaner Hotel Group is a leading hospitality owner-operator and management company with a portfolio of over 65 properties across the United States and internationally. We are committed to providing exceptional service and creating memorable experiences for our guests.
