Customer Experience Representative

3 weeks ago


San Antonio, Texas, United States Pyramid Global Hospitality Full time

Pyramid Global Hospitality is a dynamic and supportive employer that offers a range of benefits to its employees.

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Estimated Salary: $50,000 - $65,000 per year

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Job Description

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  2. Greet guests warmly and make them feel welcome.">
  3. Handle guest check-ins and check-outs efficiently and accurately.">
  4. Provide excellent customer service and respond to guest inquiries and requests.">
  5. Maintain accurate records of guest interactions and transactions.">
  6. Work effectively in a fast-paced, team-oriented environment.">
  7. Assist with administrative tasks such as filing, data entry, and preparing reports.">
  8. Ensure the lobby and front desk area are clean, organized, and presentable at all times.">
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Requirements:

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  • High school diploma or equivalent; some college coursework in hospitality or related field preferred.">
  • Previous experience in a customer service or hospitality role is a plus.">
  • Proficiency in using hotel management software and basic computer skills.">
  • Strong communication, interpersonal, and problem-solving skills.">
  • Excellent organizational and time management abilities.">
  • Ability to work effectively in a fast-paced, team-oriented environment.">
  • Familiarity with local attractions and amenities is an asset.">
  • Flexibility to work shifts, including nights, weekends, and holidays.">
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Benefits:

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  • We offer a competitive salary, comprehensive health insurance, and retirement plans.">
  • We also provide ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.">
  • A supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.">
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About Us



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