Customer Experience Representative
3 weeks ago
Pyramid Global Hospitality is a dynamic and supportive employer that offers a range of benefits to its employees.
">Estimated Salary: $50,000 - $65,000 per year
">Job Description
">- ">
- Greet guests warmly and make them feel welcome.">
- Handle guest check-ins and check-outs efficiently and accurately.">
- Provide excellent customer service and respond to guest inquiries and requests.">
- Maintain accurate records of guest interactions and transactions.">
- Work effectively in a fast-paced, team-oriented environment.">
- Assist with administrative tasks such as filing, data entry, and preparing reports.">
- Ensure the lobby and front desk area are clean, organized, and presentable at all times.">
Requirements:
">- ">
- High school diploma or equivalent; some college coursework in hospitality or related field preferred.">
- Previous experience in a customer service or hospitality role is a plus.">
- Proficiency in using hotel management software and basic computer skills.">
- Strong communication, interpersonal, and problem-solving skills.">
- Excellent organizational and time management abilities.">
- Ability to work effectively in a fast-paced, team-oriented environment.">
- Familiarity with local attractions and amenities is an asset.">
- Flexibility to work shifts, including nights, weekends, and holidays.">
Benefits:
">- ">
- We offer a competitive salary, comprehensive health insurance, and retirement plans.">
- We also provide ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.">
- A supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.">
About Us
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