Senior Fitness Operations Manager

1 week ago


Los Angeles, California, United States Gold's Gym - SoCal Full time
Role Overview:

We are seeking a highly skilled and motivated Lead Fitness Consultant to join our team at Gold's Gym SoCal. As a key member of our club operations team, you will play a vital role in providing exceptional customer service, driving sales, and ensuring the overall success of our fitness services.

Responsibilities:
  • Assemble and manage a high-performing membership team that aligns with company initiatives and culture.
  • Ensure project milestones are met, and budgets are adhered to.
  • Enforce club rules, policies, and promote proper execution of all procedures.
  • Manage membership sales generation for their facility.
  • Develop and monitor monthly, quarterly, and annual metrics, including employee retention and satisfaction.
  • Train staff to generate leads/new business through member promotions, leads, referrals, and guest passes.
  • Manage employee performance by coaching and creating a healthy, positive working environment.
  • Conduct weekly meetings with direct reports to review performance and offer direction, inspiration, and guidance.

Requirements:
  • Ability to use sound business judgment and have strong analytical skills.
  • Effective communication and listening skills.
  • Ability to delegate tasks effectively and follow up on progress.
  • Strong planning and organization skills.
  • Ability to create a positive environment and demonstrate a willingness for self-development.
  • Ability to identify and utilize resources to improve overall operations.
  • Strong leadership qualities, coupled with excellent motivational, communication, and team-building skills.
  • College degree preferred.
  • Current CPR Certification is required.

What We Offer:
  • A fun and dynamic work environment with great people.
  • A comprehensive benefits package, including 401k, medical, vision, and dental, free gym memberships, and discounts.
  • Opportunities to grow within the company.

Equal Opportunity Employer:
We are an equal opportunity employer and welcome applications from diverse candidates. We celebrate our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike.

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